Germany holds the largest Syrian community in Europe. Most of it arrived after 2015 — which means most of it has now spent close to a decade here: children who started school in Germany and are finishing it, parents who learned the language at forty, families who rebuilt from nothing in Berlin, Hamburg, Cologne, Munich and a hundred smaller towns. The distance is no longer new. It has just become normal, which is its own kind of difficult.
What has not become normal is not being able to do the small things. You can call your mother every day and still not be able to carry the shopping up her stairs. Jawlaha Gifts is built for exactly that gap: you choose the items and the shops from Germany, and someone on the ground in Syria does the part you cannot do from here — buys them, carries them, and puts them in her hands.
It also works when what is needed is not a gift at all. You can choose groceries for delivery from Germany: rice, oil, sugar, bread, vegetables, meat — choose the quantities that suit your family and budget. You send the basket, not the money, and you know exactly what arrived.
You can also request a food basket for a family you want to support. Confirm the recipient, address and available items with our team before paying; the items are bought locally and delivered to the agreed recipient.
How it works
Choose what to send
In the Jawlaha app, pick the items and the shops inside Syria to buy them from, plus the recipient’s name, address and phone number — and a note for the occasion if you want one.
We send you one quote
Our team reviews the order and sends you a single all-inclusive price in Syrian pounds covering the items, the service and the delivery.
Pay by money transfer
Use the transfer method and recipient details our team confirms with your quote, then send us the transfer number and a photo of the receipt.
We buy it and deliver it
Once the transfer is confirmed, a Jawlaha driver buys everything from the shops and hands it to your family at their door inside Syria.
The price comes in Syrian pounds
You are thinking in euros; the quote comes to you in Syrian pounds, because that is what the shopping and the delivery are actually paid in. Our team sends you one all-inclusive figure before you transfer anything, so you know the total before you commit.
Paying by money transfer
Payment is by prepaid money transfer. Before sending money, check the available transfer method and recipient details with our team. With your quote, we confirm exactly how to send it from Germany and what details you need. Nothing starts until the transfer is confirmed.
Occasions that matter from Germany
Eid al-Fitr and Eid al-Adha
The two moments the distance is felt hardest. Sweets, new clothes for the children, or a full holiday food shop delivered before the Eid morning.
Send a gift for Eid to Syria →Ramadan
Choose a basket of staples for Ramadan and include your preferred date in the request. Confirm availability and delivery arrangements with the team before paying.
Send a Ramadan food basket to Syria →Syrian Mother’s Day, 21 March
Not the German one in May — Syria marks Mother’s Day on 21 March, so check the Syrian date when planning your request. Flowers, cake or a gift, arriving on the right date.
Send flowers to Syria →A wedding or a newborn you cannot attend
The hardest ones. A gift arriving on the day says you were counted among the guests even though the visa did not come through.
Send a wedding gift to Syria →What you should know before you send
Why payment is by transfer, not by cardJawlaha Gifts currently accepts prepaid money transfers. Fulfilment starts only after we confirm receipt of the transfer.
And if the order cannot be fulfilled?We refund what you paid less the non-refundable service fee, via the same transfer method, within up to seven business days of cancellation being confirmed.
You do not have to know the person receiving itRequest a food basket for a family you want to support, with the recipient and delivery agreed with our team.
We deliver on electric bikesWherever we can: less noise, less pollution, and it costs you nothing.
A team that speaks your languageArabic and English, and the same person follows your order to the handover.
Talk to a human before you send
The first gift is always the hardest one. Write to us in Arabic or English and we will walk you through every step before you pay anything.
Where your gift arrives inside Syria
Jawlaha Gifts delivers to recipients across Syria. These cities have pages of their own, and the recipient’s city is confirmed with you order by order.
Distance does not have to mean absence
Choose what to send, and we take care of the rest inside Syria.
Get the Jawlaha appGet the Jawlaha app
Order faster, get exclusive offers, and follow your delivery step by step.
Frequently asked
How do I send a gift to Syria from Germany?
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Can I pay in euros?
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Can I send groceries rather than a gift?
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Which Syrian cities can you deliver to from Germany?
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Sending from somewhere else?
the USA · the UK · the Netherlands · Saudi Arabia · the UAE · Qatar · Kuwait · Egypt
Everything about Jawlaha Gifts
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