Syrians are among the largest recent arrival groups in the Netherlands, and Dutch settlement policy spread them out: not concentrated in one or two cities but distributed across municipalities the length of the country, from Groningen down to Maastricht. It makes for a diaspora that is well integrated locally and often quite isolated from other Syrians — you may be the only Syrian family on your street.
That isolation shows up in how people send. Without a nearby community running informal channels, the question "how do I actually get something to my mother" has no easy answer over coffee with a neighbour. Jawlaha Gifts is a formal answer to it: you choose in the app, we quote once, you transfer, and we buy and deliver on the ground in Syria.
The Netherlands also skews towards families who arrived with school-age children who are now teenagers or students. Which means the people still in Syria are frequently grandparents — and grandparents are the hardest to send to, because they will not ask for anything. Groceries and a monthly food basket do most of the work here.
Only one hour behind Syria, and a country where everything is expected to be arranged properly and confirmed in writing. That is roughly how this works: one quote, one transfer, a receipt, and confirmation when it is handed over.
How it works
Choose what to send
In the Jawlaha app, pick the items and the shops inside Syria to buy them from, plus the recipient’s name, address and phone number — and a note for the occasion if you want one.
We send you one quote
Our team reviews the order and sends you a single all-inclusive price in Syrian pounds covering the items, the service and the delivery.
Pay by money transfer
Use the transfer method and recipient details our team confirms with your quote, then send us the transfer number and a photo of the receipt.
We buy it and deliver it
Once the transfer is confirmed, a Jawlaha driver buys everything from the shops and hands it to your family at their door inside Syria.
The price comes in Syrian pounds
You think in euros; the quote arrives in Syrian pounds, because that is what the shopping and the delivery cost there. Our team sends one all-inclusive figure before you transfer anything.
Paying by money transfer
Payment is by prepaid money transfer. Before sending money, check the available transfer method and recipient details with our team. With your quote, we confirm how to send it from the Netherlands and what details you need. Nothing starts until the transfer is confirmed.
Occasions that matter from the Netherlands
Eid al-Fitr and Eid al-Adha
The holiday shop delivered before Eid morning — sweets, meat, clothes for the children.
Send a gift for Eid to Syria →Ramadan
A month of staples arriving at the start of the month, especially for grandparents managing alone.
Send a Ramadan food basket to Syria →Syrian Mother’s Day, 21 March
Syria marks Mother’s Day on 21 March. Flowers or a cake on the actual date, not a week either side of it.
Send flowers to Syria →Winter
Blankets and warm clothes can be useful winter gifts. Specify sizes and quantities, and ask the team to confirm what is available before paying.
What you should know before you send
Why payment is by transfer, not by cardJawlaha Gifts currently accepts prepaid money transfers. Fulfilment starts only after we confirm receipt of the transfer.
And if the order cannot be fulfilled?We refund what you paid less the non-refundable service fee, via the same transfer method, within up to seven business days of cancellation being confirmed.
You do not have to know the person receiving itRequest a food basket for a family you want to support, with the recipient and delivery agreed with our team.
We deliver on electric bikesWherever we can: less noise, less pollution, and it costs you nothing.
A team that speaks your languageArabic and English, and the same person follows your order to the handover.
Talk to a human before you send
The first gift is always the hardest one. Write to us in Arabic or English and we will walk you through every step before you pay anything.
Where your gift arrives inside Syria
Jawlaha Gifts delivers to recipients across Syria. These cities have pages of their own, and the recipient’s city is confirmed with you order by order.
Distance does not have to mean absence
Choose what to send, and we take care of the rest inside Syria.
Get the Jawlaha appGet the Jawlaha app
Order faster, get exclusive offers, and follow your delivery step by step.
Frequently asked
How do I send a gift to Syria from the Netherlands?
+
Do you have a Dutch-language service?
+
Can I set up a monthly food basket for my parents?
+
How do I know it actually arrived?
+
Sending from somewhere else?
Germany · the USA · the UK · Saudi Arabia · the UAE · Qatar · Kuwait · Egypt
Everything about Jawlaha Gifts
تفضّل العربية؟ اقرأ هذه الصفحة بالعربية