Qatar’s Syrian community is small, professional and concentrated almost entirely in and around Doha. Engineers, medics, academics, people in energy and construction — a diaspora defined less by displacement than by contract, and one where a great many people arrived alone or with a spouse rather than with an extended family.
That shape matters. When you are the only member of your family in the Gulf, you are frequently the only one able to send anything at all — and the responsibility is not shared. Orders from Qatar tend to be substantial and regular rather than occasional: the household shop for parents, the school year for a sibling’s children, the thing that has to be covered because nobody else can cover it.
The practical constraint from Doha is time, not money. Long hours and a demanding work culture mean the last thing anyone wants is a process that needs chasing. You place the order, you get one quote, you transfer once, and you get told when it has been delivered. That is the whole interaction.
No meaningful time difference with Syria, and a team that works in Arabic and English — so a question at the end of a long day still gets a straight answer.
How it works
Choose what to send
In the Jawlaha app, pick the items and the shops inside Syria to buy them from, plus the recipient’s name, address and phone number — and a note for the occasion if you want one.
We send you one quote
Our team reviews the order and sends you a single all-inclusive price in Syrian pounds covering the items, the service and the delivery.
Pay by money transfer
Transfer the amount through Al Haram Al Fouad exchange or Western Union, then send us the transfer number and a photo of the receipt.
We buy it and deliver it
Once the transfer is confirmed, a Jawlaha driver buys everything from the shops and hands it to your family at their door inside Syria.
The price comes in Syrian pounds
You think in Qatari riyals; the quote comes in Syrian pounds, because that is what the shopping and the delivery cost there. One all-inclusive figure reaches you before you transfer anything.
Paying by money transfer
Payment is by money transfer — through Al Haram Al Fouad exchange or Western Union. When we send your quote we confirm how to send it from Qatar and what details you need. Nothing starts until the transfer is confirmed.
Occasions that matter from Qatar
Ramadan and the two Eids
The month’s staples at the start of Ramadan, and the holiday shop before Eid — usually the two largest orders of the year on this corridor.
The school year
Books, bags, shoes and uniforms for a sibling’s children in September. Unglamorous and, from Qatar, one of the most-sent orders there is.
Weddings you cannot get leave for
The gift arrives on the day even when the annual leave does not line up with the date.
Winter provisions
Heating, blankets, warm clothing — sent ahead of the cold rather than in the middle of it.
What you should know before you send
You are wiring money to a distant country for someone you love. Here are straight answers to the questions in your head right now.
Why payment is by transfer, not by card
Because card rails do not reliably reach Syria. A transfer through an exchange office or Western Union is the route that actually gets funds into the country and into the hands of the team who will do the buying.
It is the same reason everything inside Syria is cash on delivery: we use the payment method that works rather than the one that looks modern. It is also why we ask for the transfer number and a photo of the receipt — they are what ties your payment to your order, and nothing starts until we have confirmed them.
And if the order cannot be fulfilled?
Every order is quoted individually by our team before you pay, and the quote can be affected by what is actually available in the shops and at what price.
If an order cannot be fulfilled after payment, or a paid order is cancelled, we refund the amount you paid less the non-refundable service fee, via the same transfer method you paid with, within up to seven business days — and you can follow the refund status in the order details.
You do not have to know the person receiving it
A lot of what we carry is not a gift in the usual sense: a food basket for a family going without, or help reaching someone you have never met — sadaqa that arrives at a door instead of passing through intermediaries.
You decide what to send and to which area, and we handle the buying and the handover inside Syria as if you were there yourself.
We deliver on electric bikes
We use electric bikes for delivery wherever we can: less noise on the streets of the cities we work in, and less pollution in their air.
It is a deliberate choice on our side. It costs you nothing — it just means your gift arrives a little more quietly and a lot more cleanly.
A team that speaks your language
The Jawlaha team works in Arabic and English. Write to us in either, and the same person follows your order from the first message to the moment it is handed over.
Talk to a human before you send
The first gift is always the hardest one. Write to us in Arabic or English and we will walk you through every step before you pay anything.
Where your gift arrives inside Syria
Jawlaha Gifts delivers to recipients across Syria. These cities have pages of their own, and the recipient’s city is confirmed with you order by order.
Distance does not have to mean absence
Choose what to send, and we take care of the rest inside Syria.
Get the Jawlaha appGet the Jawlaha app
Order faster, get exclusive offers, and follow your delivery step by step.
Frequently asked
How do I send a gift to Syria from Qatar?
+
How much of my time does this take?
+
Can I send school supplies rather than a gift?
+
Which Syrian cities can you deliver to from Qatar?
+
Sending from somewhere else?
Germany · the USA · the UK · the Netherlands · Saudi Arabia · the UAE · Kuwait · Egypt