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Send gifts to Syria from the UK

From London, Manchester, Birmingham or anywhere in Britain: choose what to send, we buy it in their Syrian city and deliver it to the door — one price, paid by transfer.

Britain’s Syrian community is older and quieter than Germany’s. Families who came for university in the eighties and nineties and never went back. Professionals settled around London, Manchester and Birmingham. A smaller resettlement intake spread deliberately across towns rather than concentrated in cities. It is a diaspora that is well established rather than newly arrived — which changes what people send.

If you want to support parents or grandparents from the UK, you can choose groceries rather than a decorative gift. Include any dietary preferences and the quantities needed, and review the available items and total quote before paying.

The other thing that comes up from the UK is distance within families. Cousins in Syria you have not seen since childhood, an aunt whose address you have to ask someone for. You do not need to reconstruct any of it — the recipient’s name, address and phone number are enough, and our team handles the rest on the ground.

Only two hours behind Syria for most of the year, the UK is one of the easier corridors for actually talking things through: you can send a question in the morning and have an answer before lunch.

How it works

1

Choose what to send

In the Jawlaha app, pick the items and the shops inside Syria to buy them from, plus the recipient’s name, address and phone number — and a note for the occasion if you want one.

2

We send you one quote

Our team reviews the order and sends you a single all-inclusive price in Syrian pounds covering the items, the service and the delivery.

3

Pay by money transfer

Use the transfer method and recipient details our team confirms with your quote, then send us the transfer number and a photo of the receipt.

4

We buy it and deliver it

Once the transfer is confirmed, a Jawlaha driver buys everything from the shops and hands it to your family at their door inside Syria.

The price comes in Syrian pounds

You think in pounds sterling; the quote comes to you in Syrian pounds, because that is what the shopping and the delivery cost there. You get one all-inclusive figure before you transfer anything.

Paying by money transfer

Payment is by prepaid money transfer. Before sending money, check the available transfer method and recipient details with our team. With your quote, we confirm how to send it from the UK and what details you need. Nothing starts until the transfer is confirmed.

Occasions that matter from the UK

What you should know before you send

  • Why payment is by transfer, not by cardJawlaha Gifts currently accepts prepaid money transfers. Fulfilment starts only after we confirm receipt of the transfer.

  • And if the order cannot be fulfilled?We refund what you paid less the non-refundable service fee, via the same transfer method, within up to seven business days of cancellation being confirmed.

  • You do not have to know the person receiving itRequest a food basket for a family you want to support, with the recipient and delivery agreed with our team.

  • We deliver on electric bikesWherever we can: less noise, less pollution, and it costs you nothing.

  • A team that speaks your languageArabic and English, and the same person follows your order to the handover.

The full answers are on the Jawlaha Gifts page →Gift payment and refund termsService and delivery fees — excluding gift items

Talk to a human before you send

The first gift is always the hardest one. Write to us in Arabic or English and we will walk you through every step before you pay anything.

Where your gift arrives inside Syria

Jawlaha Gifts delivers to recipients across Syria. These cities have pages of their own, and the recipient’s city is confirmed with you order by order.

Distance does not have to mean absence

Choose what to send, and we take care of the rest inside Syria.

Get the Jawlaha app

Get the Jawlaha app

Order faster, get exclusive offers, and follow your delivery step by step.

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Frequently asked

How do I send a gift to Syria from the UK?

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In the Jawlaha app, choose the items and the shops inside Syria, plus the recipient’s name, address and phone number. Our team sends you one all-inclusive quote in Syrian pounds, you pay it by money transfer from the UK, and once the transfer is confirmed a Jawlaha driver buys everything and delivers it to their door.

My parents say they do not need anything — should I send money instead?

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Yes. Sending the shopping rather than the money means it arrives as groceries at the door, already bought, with nothing for anyone to decline or redirect. You choose exactly what goes in it.

I do not have my relative’s full address — can you still deliver?

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Give us what you have along with their phone number, and our team coordinates the handover directly with the recipient. The phone number is the part that genuinely matters.

Which Syrian cities can you deliver to from the UK?

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Jawlaha Gifts delivers to recipients across Syria, including Latakia, Homs and Damascus. We confirm the recipient’s city with you when we send the quote, before you pay anything.

Sending from somewhere else?

Germany · the USA · the Netherlands · Saudi Arabia · the UAE · Qatar · Kuwait · Egypt

Everything about Jawlaha Gifts

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