Chocolate is the gift people send when there is no occasion. Not a birthday, not a holiday, nothing to mark — just a box arriving at a house, which is often exactly the point. It is the least demanding thing you can send and the easiest to receive without anyone feeling they are being helped.
It is also, practically, the most robust thing on this list. Chocolate does not wilt like flowers or need eating today like a cake, so it travels the short distance from shop to door without any timing pressure, and it keeps in a house without a reliable fridge — which matters more in Syria than it does where you are.
What is available depends on the shops in that city: imported boxes, local confectionery, or the chocolate-and-nut trays that Syrian sweet shops do better than anyone. Tell us roughly what you have in mind and our team buys accordingly.
What people send
What we can and cannot promise
We buy what the shops in that city actually have, so we will not confirm a specific imported brand in advance. Tell us the budget and the kind of thing you want and our team gets as close as the shops allow, quoting one all-inclusive price before you pay.
How it works
Choose what to send
In the Jawlaha app, pick the items and the shops inside Syria to buy them from, plus the recipient’s name, address and phone number — and a note for the occasion if you want one.
We send you one quote
Our team reviews the order and sends you a single all-inclusive price in Syrian pounds covering the items, the service and the delivery.
Pay by money transfer
Transfer the amount through Al Haram Al Fouad exchange or Western Union, then send us the transfer number and a photo of the receipt.
We buy it and deliver it
Once the transfer is confirmed, a Jawlaha driver buys everything from the shops and hands it to your family at their door inside Syria.
What you should know before you send
You are wiring money to a distant country for someone you love. Here are straight answers to the questions in your head right now.
Why payment is by transfer, not by card
Because card rails do not reliably reach Syria. A transfer through an exchange office or Western Union is the route that actually gets funds into the country and into the hands of the team who will do the buying.
It is the same reason everything inside Syria is cash on delivery: we use the payment method that works rather than the one that looks modern. It is also why we ask for the transfer number and a photo of the receipt — they are what ties your payment to your order, and nothing starts until we have confirmed them.
And if the order cannot be fulfilled?
Every order is quoted individually by our team before you pay, and the quote can be affected by what is actually available in the shops and at what price.
If an order cannot be fulfilled after payment, or a paid order is cancelled, we refund the amount you paid less the non-refundable service fee, via the same transfer method you paid with, within up to seven business days — and you can follow the refund status in the order details.
You do not have to know the person receiving it
A lot of what we carry is not a gift in the usual sense: a food basket for a family going without, or help reaching someone you have never met — sadaqa that arrives at a door instead of passing through intermediaries.
You decide what to send and to which area, and we handle the buying and the handover inside Syria as if you were there yourself.
We deliver on electric bikes
We use electric bikes for delivery wherever we can: less noise on the streets of the cities we work in, and less pollution in their air.
It is a deliberate choice on our side. It costs you nothing — it just means your gift arrives a little more quietly and a lot more cleanly.
A team that speaks your language
The Jawlaha team works in Arabic and English. Write to us in either, and the same person follows your order from the first message to the moment it is handed over.
Talk to a human before you send
The first gift is always the hardest one. Write to us in Arabic or English and we will walk you through every step before you pay anything.
Where are you sending from?
Each country has its own page, with the transfer details and the occasions that matter from there.
You choose, we handle the rest
Tell us what to send, and we buy it in their city and deliver it to their door.
Get the Jawlaha appGet the Jawlaha app
Order faster, get exclusive offers, and follow your delivery step by step.
Frequently asked
Can I choose a specific brand of chocolate?
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Can I send chocolate together with flowers or a cake?
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Is chocolate a good thing to send in summer?
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Other things people send
Send flowers to Syria · Send a cake to Syria · Send a food basket to Syria · Sponsor a food basket for a family in Syria · Send a gift for Eid to Syria · Send a Ramadan food basket to Syria · Send a wedding gift to Syria